Senior Fashion Advisor

About the role

Drive individual and team sales performance by delivering exceptional customer service and personalized styling advice. Lead by example to achieve store conversion and Units Per Transaction (UPT) targets.

Key responsibilities

• Consistently achieve personal sales targets while supervising the sales floor to ensure proactive customer engagement and maximize UPT.
• Maintain in‑depth knowledge of collections, lead brief training sessions, and provide on‑floor coaching for team members.
• Provide a warm, consultative shopping experience that reflects the brand’s premium values and resolve basic customer concerns.
• Oversee merchandise handling, stock counts, tagging, replenishment and support loss‑prevention initiatives.

Required profile

• High school diploma or equivalent.
• 2–3 years retail sales experience, preferably in fashion or lifestyle brands.
• Passion for fashion, styling and customer engagement.
• Flexible to work shifts, weekends and holidays; physically fit for stock movement.

Required skills

• Strong customer service and sales abilities with proven target achievement.
• Excellent communication and interpersonal skills.
• Understanding of store operations, cash handling, stock management and visual merchandising.
• Problem‑solving skills and professional handling of customer issues.