Senior Fleet Specialist - Last Mile Logistics

About the role

The Senior Fleet Specialist plays a key role in keeping last-mile logistics running smoothly across the region. You will oversee operations such as outbound, inbound and reverse logistics, make sure the fleet meets high performance standards, and drive operational excellence through progressive tools and technologies.

Key responsibilities

• Provide hands-on operational support for last-mile implementations
• Keep the fleet on track for KPIs such as delivery speed, cancellation rates, unit economics and star ratings, and make them available for regular reviews
• Manage a team that supports riders and track their daily performance metrics
• Help identify and implement new tools, technologies and processes to improve fleet efficiency
• Track fleet progress, report to management and prepare ad-hoc reports
• Plan new store and regional launches and ensure optimal supply
• Liaise with internal and external stakeholders on seasonal peaks and off-peak periods, and with 3PL providers on driver performance
• Mentor and support new team members

Required profile

• Bachelor's degree in Logistics, Supply Chain, Business Administration or another relevant field
• At least 3-4 years of experience in fleet roles, including at least 2 years in fleet management
• Proven experience managing a fleet of drivers or logistics teams
• Strong commercial awareness and familiarity with lean economics

Required skills

• Proficiency in Microsoft Excel and Google Sheets for analysing vehicle performance, driver behaviour and costs