Senior Internal Auditor - Operations

About the role

The Senior Internal Auditor – Operations will lead end‑to‑end audits across a wide range of operational functions, including enterprise risk management, vendor management, HR, marketing and customer care. You will own each audit from planning through reporting, delivering practical insights that strengthen controls and improve processes.

Key responsibilities

• Plan, execute and deliver audits of operational areas such as ERM frameworks, vendor onboarding, HR processes, marketing activities and customer care.
• Conduct risk assessments, develop audit scopes and programs using a risk‑based approach.
• Evaluate design and operating effectiveness of internal controls, governance and risk‑management frameworks.
• Identify control gaps and inefficiencies, and provide actionable recommendations.
• Perform walkthroughs, control testing and documentation across multiple business functions.
• Execute thematic and cross‑functional reviews covering key operational risks.
• Utilise data analytics (SQL, Excel) to support audit planning, testing and validation.
• Develop simple dashboards and visualisations (Power BI, Tableau) to enhance audit reporting.

Required profile

• Strong foundation in internal audit methodology and risk‑based auditing.
• Ability to quickly understand diverse business processes and associated risks.
• Experience delivering audit reports with practical, value‑added recommendations.
• Good business acumen and analytical mindset.

Required skills

• SQL
• Excel
• Power BI
• Tableau