Showroom Sales Manager Furniture & Home Decor

About the role

WS Living is looking for a Showroom Sales Manager to lead our Dubai showroom. This is a hands‑on leadership role for someone who can guide a team with both vision and kindness, drive daily retail sales, and take full accountability for showroom performance.

Key responsibilities

• Lead, motivate, and develop the showroom sales team and customer service team
• Own showroom sales targets with full accountability for results
• Conduct a structured monthly sales team meeting to review performance and align goals
• Bring practical, creative ideas to grow showroom footfall and conversions
• Step in directly with customers when order issues arise and resolve them professionally
• Drive upselling, cross‑selling, and relationship‑based retail sales
• Maintain showroom standards, merchandising, and the overall in‑store experience
• Perform confidently under pressure, especially during peak retail seasons

Required profile

• Proven retail sales and upselling skills
• Excellent customer service and relationship‑building ability
• Strong verbal and interpersonal communication skills
• Prior experience leading a retail sales team
• Team‑oriented mindset with a proactive attitude
• Knowledge of furniture products and interior design trends
• Bachelor's degree in Business Administration or related field preferred
• Furniture or home decor industry experience is highly desirable