SME Program Manager Automation – Quick Commerce

About the role

Lead the development and implementation of automation tools and Generative AI initiatives to optimize Quick Commerce operations. Design data‑driven solutions that improve operational efficiency and support capacity planning.

Key responsibilities

• Develop and deploy automation and GenAI solutions for warehouse management and supply‑chain processes.
• Analyze complex datasets to identify optimization opportunities and build predictive models.
• Create and maintain dashboards and reporting systems for operational metrics.
• Collaborate with cross‑functional stakeholders to implement technical solutions and drive process improvements.
• Manage end‑to‑end project lifecycles for technology implementations using agile methodologies.

Required profile

• Bachelor’s degree in Computer Science, Data Science, Engineering or related field.
• 3+ years of experience in technology and operations, with a proven track record of implementing technical solutions.
• Strong analytical, problem‑solving and stakeholder‑management skills.

Required skills

• Python programming
• SQL
• Data visualization tools (Tableau, Power BI)
• ETL pipeline development
• Warehouse management systems and supply‑chain technologies
• Machine‑learning and data‑science techniques
• Excel (Pivot Tables, VLOOKUP) at an advanced level
• Cloud computing platforms (AWS preferred)
• Agile methodologies and project management