Spa Manager

About the role

We are seeking an experienced Spa Manager to lead our luxurious spa operations in Dubai, UAE. This pivotal role focuses on delivering an unparalleled wellness experience while driving business growth and maintaining high standards of service.

Key responsibilities

• Oversee daily spa operations, ensuring seamless guest experiences from arrival to departure and using management software to track appointments and feedback.
• Develop and implement treatment protocols and service offerings aligned with current wellness trends to boost customer satisfaction and retention.
• Recruit, train, and mentor a high‑performing team, fostering a culture of excellence and continuous professional development.
• Manage financial performance by preparing budgets, monitoring revenue, and applying cost‑control measures to maximize profitability.
• Collaborate with marketing to create promotional campaigns, leveraging social media and local partnerships to increase visibility and attract new clients.

Required profile

• Proven experience managing spa or wellness centre operations in a fast‑paced environment.
• Strong leadership abilities with a track record of building and motivating diverse teams.
• Ability to develop marketing strategies, analyze market trends, and drive business growth.

Required skills

• Proficiency with spa management software for scheduling and client feedback.
• Financial budgeting and revenue tracking expertise.