Specialist – Fraud Management (Emiratized role)

About the role

The Specialist in Fraud Management will support Etisalat’s fraud policy and control framework, ensuring effective monitoring, detection, mitigation, and prevention of fraud across the organization. You will work closely with multiple departments and external regulators to safeguard the company’s assets.

Key responsibilities

• Monitor and analyse system‑generated alerts and reports to identify suspicious activities and potential fraud incidents.
• Configure, maintain and optimise fraud detection systems and tools, performing regular health checks and performance reviews.
• Develop and implement new rules, algorithms and parameters to adapt to emerging fraud patterns.
• Coordinate with IT and vendor teams for system upgrades, enhancements and troubleshooting.
• Prepare and present dashboards and reports to management, and support ad‑hoc requests from other departments.

Required profile

• Bachelor’s degree in Business, Finance, Information Technology or a related field.
• 2‑3 years of experience in the telecom sector.
• Proficiency with relevant software and tools for fraud management.

Required skills

• Fraud detection systems
• System integrity
• Performance reviews
• Machine Learning
• Artificial Intelligence