Staff Travel Officer

About the role

The Staff Travel Officer ensures employees receive accurate, timely, and policy‑compliant travel support, contributing to a smooth staff travel experience across Etihad Airways.

Key responsibilities

• Review staff travel requests, eligibility and trip details to produce accurate quotations aligned with policy and budget.
• Process bookings, amendments and ticketing transactions, ensuring itineraries and traveler records are accurate and traceable.
• Coordinate with airlines, hotels and other partners to secure availability and resolve booking issues promptly.
• Monitor fares, travel rules and supplier offers to recommend cost‑effective, policy‑compliant options.
• Respond to staff and stakeholder inquiries on quotations, booking status and travel entitlements.
• Maintain travel data, trackers and documentation, and prepare regular reports on volumes and service trends.

Required profile

• Bachelor's degree or diploma in aviation, logistics or hospitality.
• 2‑5 years experience in load control, freighter operations, ground handling or airport operations.
• Experience coordinating operational stakeholders in time‑critical, safety‑focused environments.
• Experience preparing operational documentation, load information or flight support records.
• Fluent English; Arabic is an advantage.