Store Manager – Dubai

About the role

Isabel Marant is looking for an experienced Store Manager to lead its flagship boutique in Dubai Mall of the Emirates. You will be responsible for driving sales, ensuring exceptional customer service, and developing a high‑performing team in a fast‑paced luxury retail environment.

Key responsibilities

• Drive and maximise sales performance to meet or exceed budget and profitability targets.
• Lead by example on the sales floor, engaging with top clients and promoting the brand’s collection.
• Train associates on product knowledge, brand pillars and seasonal strategy.
• Set and monitor KPI’s, develop business action plans for each product category.
• Recruit, onboard, schedule and coach staff; conduct monthly performance reviews and set development goals.
• Manage staff resources to ensure optimal coverage and customer service.
• Collaborate daily with mall management and internal retail and HR teams to resolve employee relations issues.
• Develop and nurture high‑potential clients, promote brand awareness and ensure a superior after‑sales experience.

Required profile

• Minimum 3 years of retail management experience, preferably in luxury fashion.
• Proven track record of achieving sales targets and managing profitability.
• Strong leadership and people‑development skills.
• Excellent communication and customer‑service orientation.
• Ability to work onsite in a high‑traffic mall environment.

Required skills

• Sales performance management
• Customer satisfaction focus
• Business action planning
• Recruitment and talent development
• Visual merchandising