Style Supervisor - Housekeeping

About the role

W Hotels is hiring a Style Supervisor for its Housekeeping department in West Crescent, Palm Jumeirah, Dubai. This is a full-time, non-management position responsible for checking the quality of cleaned rooms and public areas, running room reports and supporting housekeeping management.

Key responsibilities

• Inspect guest rooms, public areas and the pool after cleaning to ensure quality standards.
• Run sold room reports, verify room status, identify discrepant rooms, prioritise cleaning and update the status of departing guest rooms.
• Assist housekeeping management with daily activities and act as a liaison between Housekeeping, Engineering, Front Office and Laundry.
• Document and resolve discrepant rooms with the Front Desk, prepare and distribute room assignment changes, and brief the next shift.
• Complete required paperwork and help with hiring, training, scheduling, evaluation, coaching and discipline of staff.
• Follow company and safety policies, report maintenance problems and hazards, and complete safety training.
• Welcome guests, anticipate their needs and assist individuals with disabilities.

Required profile

• High school diploma or G.E.D. equivalent preferred.
• At least 1 year of related work experience.
• At least 1 year of supervisory experience.
• Physical ability to lift up to 55 pounds with assistance, move housekeeping carts and stand or sit for long periods.
• Ability to use computers and point-of-sale systems and read small print.