Team Leader Cargo

About the role

The Team Leader Cargo provides supervisory oversight of specific areas within Abu Dhabi Airport operations, ensuring a superior guest experience and the highest safety standards. The role supports daily operations either independently or by leading a small team to achieve performance and safety KPIs.

Key responsibilities

• Plan, update and supervise activities to deliver safe, professional service for Etihad and other airlines in line with SLAs and quality standards.
• Drive employee engagement and a high‑performance culture by acting as a role model for empowerment, communication, quality, productivity and goal attainment.
• Ensure SOPs are consistently followed by the team, maintaining a safe and secure operation.
• Facilitate clear communication through team briefings and accurate reporting.
• Maintain precise documentation of all tasks performed.
• Proactively manage the connection of guests and baggage.
• Report safety, security, service incidents, hazards and near‑misses using established procedures.

Required profile

• Secondary/high‑school level education.
• Minimum 3 years of relevant experience in airport or cargo operations.
• Valid UAE driving licence (airside roles only).