Technical Consultant - EP Therapies

About the role

Medtronic is looking for a Technical Consultant for its Electrophysiology (EP) portfolio, covering cardiac rhythm management and cardiac ablation solutions. The role is based in Dubai and supports customers across the assigned territory, requiring regular travel to provide onsite clinical, technical and customer support, including during electrophysiology procedures.

Key responsibilities

• Provide technical and clinical support for cardiac device implantation and electrophysiology procedures, assisting physicians and hospital staff during device implants, studies, mapping and ablation cases.
• Support product preparation, troubleshooting and configuration of Medtronic systems and technologies.
• Support product training and educational sessions for healthcare professionals.
• Build and maintain relationships with physicians, nurses, technicians and hospital stakeholders, and support therapy adoption and customer education.
• Collaborate with Sales Representatives, other Technical Consultants and the Business Manager to support account objectives.
• Take part in product launches, workshops, conferences and customer events.
• Support inventory management, consignment reviews and field corrective actions when required.
• Maintain accurate records of clinical support activities and customer interactions, and ensure compliance with quality standards, ethics policies and regulatory requirements.

Required profile

• Bachelor's degree in biomedical engineering, nursing, medical technology, clinical sciences or a related healthcare field.
• 1-4 years of experience in the medical device industry, healthcare, cath lab, electrophysiology or cardiology setting.
• Strong technical aptitude and willingness to learn complex cardiac therapies.
• Professional level English, written and spoken.
• Ability to work in a fast-paced clinical environment and manage multiple priorities.

Required skills

• Preferred: proficiency with Microsoft Office and CRM systems such as Salesforce/SFDC.
• Strong interpersonal, presentation and communication skills.

Medtronic states it offers a competitive salary and a flexible benefits package.