Waiter/Waitress for Upmarket Casual Dining Restaurant

About the role

Apt Resources is recruiting enthusiastic individuals for a Waiter/Waitress position at an upmarket casual dining restaurant. You will deliver a delightful dining experience, greeting guests, taking orders, serving food and beverages, and ensuring guest satisfaction.

Key responsibilities

• Welcome and greet guests promptly upon arrival.
• Present menus, provide detailed information about items, specials, and recommendations.
• Take accurate orders using the restaurant's ordering system and serve them promptly.
• Prepare tables with linens, utensils, and glassware.
• Collaborate with kitchen staff to ensure timely delivery of meals.
• Address customer inquiries or concerns professionally.
• Maintain cleanliness and organization of dining areas.
• Process payments accurately and efficiently.
• Upsell menu items and promote special offers.

Required profile

• Proven experience as a Waiter/Waitress in a casual dining environment, preferably upmarket.
• Excellent customer service skills with a friendly, approachable demeanor.
• Strong communication and teamwork abilities.
• Ability to multitask and manage time effectively in a fast‑paced setting.
• High school diploma or equivalent; relevant training or certifications are a plus.

What we offer

• Salary AED 1,700‑2,400 plus AED 400 food allowance.
• Service charge allowance AED 250‑450, credit card tips AED 1,200, cash tips.
• Free accommodation, transport, uniforms, health insurance.
• Air ticket once every two years.
• Paid leave as per UAE laws.