Waiter/Waitress – Luxury Hotel Service

About the role

As a Waiter/Waitress at Shangri-La Dubai, you will deliver efficient food and beverage service while embodying the hotel’s high‑end hospitality standards. You will work across the restaurant, room service and banquet areas, ensuring every guest enjoys a memorable experience.

Key responsibilities

• Support daily operations of the restaurant, private dining rooms or banquet service as assigned.
• Provide high‑quality, courteous service to all guests.
• Maintain smooth operation of your designated section.
• Continuously seek ways to enhance guest satisfaction.
• Create an exceptional dining experience that reflects the Shangri‑La brand.

Required profile

• Previous experience in a luxury restaurant or a 5‑star international hotel.
• Commitment to serving food of the highest quality.
• Fluent communication in English.
• Willingness to work flexible shifts, including evenings and weekends.

Required skills

What we offer

• A supportive workplace that values passion and personal growth.
• Structured learning and development pathways with real advancement opportunities.
• Competitive benefits, recognition programs, and stay/travel perks for colleagues.
• Inclusive teams that promote diversity, respect and a secure environment.