Workplace Experience Coordinator

About the role

The Workplace Experience Coordinator is the primary point of contact for the office, ensuring smooth daily operations, professional front‑desk service, and efficient facilities coordination. This role blends administrative excellence with workplace support, vendor liaison, and client‑facing duties to maintain a productive and welcoming environment.

Key responsibilities

• Provide reception coverage during business hours, delivering a professional and welcoming experience for clients, visitors, and colleagues.
• Oversee office cleanliness, ensuring custodial staff clean all areas and regularly sanitize high‑touch surfaces in line with health and safety standards.
• Manage procurement of office supplies and facilities‑management materials through the FM procurement portal.
• Prepare work and purchase orders, assist with invoice processing and documentation, and follow up to ensure timely payment.
• Create, maintain, and update trackers, reports, and filing systems (both digital and physical).
• Follow all Health, Safety & Environment (HSE) protocols, report incidents to the HSE portal, and assist with related documentation.
• Support planning and execution of office events and ad‑hoc projects.
• Contribute ideas to improve administrative and facilities processes, such as tracker systems and workflow efficiency.

Required profile

• Diploma or Associate Degree in Business Administration, Facilities Management, or a related field (preferred).
• Minimum of 2 years experience in an administrative, receptionist, or workplace support role.
• Familiarity with procurement processes, vendor coordination, and office operations.
• Experience within the Facilities Management field is advantageous.

Required skills