Account Manager - Digital Marketing
COLAB PK · Dubai
Job description
About the role
COLAB PK is seeking a Senior Account Manager / Client Success Manager to lead client relationships and ensure the successful delivery of digital marketing services. The role is remote‑based with a preference for candidates located in or willing to work from Dubai, and involves managing a diverse portfolio of accounts.
Key responsibilities
- Manage a portfolio of client accounts and act as the primary point of contact.
- Build and maintain long‑term client relationships to achieve high satisfaction.
- Understand client objectives and coordinate with internal SEO, PPC, social media, content and other teams to deliver campaigns.
- Oversee client communication, set expectations, manage timelines and deliverables.
- Conduct regular client meetings, provide performance updates and strategic recommendations.
- Monitor account performance, identify upselling opportunities and drive account growth.
- Resolve client issues promptly and professionally.
- Maintain accurate account records, action items and follow‑ups.
Required profile
- Minimum 3 years of account management or client success experience in a digital marketing agency.
- Proven ability to handle 20+ accounts simultaneously.
- Strong client relationship and problem‑solving skills.
- Excellent written and verbal English communication.
- Organized, able to coordinate projects in a fast‑paced environment.
- Willingness to work from Dubai or remotely.
Required skills
- PPC
- Social Media
- Account Management
- Paid Advertising
- SEO
What we offer
- Competitive salary ranging from AED 6,000 to AED 7,000 per month.
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Published 3 weeks ago
Expires 1 month from now
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COLAB PK
Dubai