Business Excellence Analyst

About the role

ADNOC Logistics & Services, the logistics arm of ADNOC Group, is looking for a Business Excellence Analyst in Abu Dhabi. The role analyses operations performance, runs gap analysis and uses performance KPIs and benchmarking to identify areas for improvement across operations and processes.

Key responsibilities

• Analyse operations performance and run gap analysis to find improvement areas using performance KPIs and benchmarking.
• Collect and analyse performance data for all operations activities and produce reports forming the basis of performance improvement plans.
• Carry out detailed day reconciliation to separate planning issues from true execution efficiency.
• Review operations performance indicators and recommend additions or changes to measure performance appropriately.
• Identify weaknesses and best practices and recommend performance improvements.
• Compile and analyse monthly management and shareholder operations performance reports, including input from all units, and recommend remedial actions.
• Take part in external benchmarking by collecting operational performance data.
• Help identify forecast shortfalls and develop corrective strategies with Planning and Business Improvement Management.
• Assist in preparing contractor performance evaluations and coordinate service performance reviews with operations contractors.
• Provide statistical data to division, line and managers on objectives and performance.

Required profile

• Bachelor's degree in a business discipline (engineering degree desired).
• 6 or more years of experience.