Control Tower Specialist – Fulfilment Operations
Arvato · Doubaï
Description du poste
About the role
Arvato is seeking a Control Tower Specialist to oversee fulfilment operations in Dubai. The role ensures end‑to‑end supply‑chain activities run smoothly, meeting service‑level agreements and customer expectations.
Key responsibilities
- Monitor and coordinate daily warehouse fulfilment processes.
- Distribute work orders, manage operational workload and ensure SLA compliance.
- Serve as first point of contact for operational and technical issues.
- Identify and implement process improvements and corrective actions.
- Track key performance indicators, generate performance reports and support operational projects.
- Collaborate with cross‑functional teams, external stakeholders and operate within SAP/ERP systems.
Required profile
- Bachelor’s degree in Supply Chain, Logistics, Business Administration or related field.
- 2–5 years of experience in logistics, warehouse operations or control‑tower functions at a managerial level.
- Strong understanding of warehousing, inventory, order management and transportation processes.
- Proven analytical and problem‑solving abilities in a fast‑paced environment.
Required skills
- SAP (ERP/WMS) systems.
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Arvato
Doubaï
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