Customer Service Administrator
GAC Group · Dubai
Job description
About the role
Join GAC's Customer Service team in Dubai as a Customer Service Administrator. You will handle logistic administrative tasks, coordinate documentation flow, and ensure high‑quality service for import and export customers.
Key responsibilities
- Coordinate import and export shipments based on customer priorities.
- Process orders through the company system and prepare customs documentation.
- Track shipments until delivery and share transport requirements with operations teams.
- Escalate complaints and service issues promptly, maintaining accurate records.
Required profile
- University graduate, preferably with a logistics or shipping diploma.
- Valid UAE driver’s license preferred.
- Experience in a free‑zone logistics or shipping company is an advantage.
- Strong English communication and customer‑oriented telephone etiquette.
Required skills
- Shipment tracking
- Customs documentation
- MS Office applications
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in the United Arab Emirates.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 1 week ago
Expires 4 weeks from now
94 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
GAC Group
Dubai