Customer Service Administrator
GAC Group · Dubai
Job description
About the role
Join GAC's Customer Service team in Dubai as a Customer Service Administrator. You will handle logistic administrative tasks, coordinate documentation flow, and ensure high‑quality service for import and export customers.
Key responsibilities
- Coordinate import and export shipments based on customer priorities.
- Process orders through the company system and prepare customs documentation.
- Track shipments until delivery and share transport requirements with operations teams.
- Escalate complaints and service issues promptly, maintaining accurate records.
Required profile
- University graduate, preferably with a logistics or shipping diploma.
- Valid UAE driver’s license preferred.
- Experience in a free‑zone logistics or shipping company is an advantage.
- Strong English communication and customer‑oriented telephone etiquette.
Required skills
- Shipment tracking
- Customs documentation
- MS Office applications
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Published 9 hours ago
Expires 1 month from now
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GAC Group
Dubai
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