Door Attendant
Rotana Hotels · Abu Dhabi
Job description
About the role
Rotana Hotels is seeking a courteous Door Attendant to join the Front Office team at Park Rotana & Park Arjaan Hotel Abu Dhabi. The role focuses on delivering a warm, professional welcome to guests and ensuring smooth vehicle handling throughout their stay.
Key responsibilities
- Greet guests with a friendly, warm demeanor upon arrival.
- Open and close car doors for arriving and departing guests and escort them to the lobby.
- Control guest car keys and ensure vehicles are delivered within 10 minutes on request.
- Forward any guest complaints or issues to the manager on duty.
- Perform thorough handovers between duty shifts.
- Maintain full knowledge of hotel policies, facilities, and ongoing events.
- Promote positive public relations while meeting or exceeding guest expectations.
Required profile
- Vocational training in hospitality, preferably with experience in a hotel concierge or front‑office environment.
- Strong interpersonal abilities and a proactive, customer‑focused attitude.
- Ability to work under pressure in a fast‑paced, multicultural setting.
- Team player who can adapt quickly to changing situations.
Required skills
- Excellent written and verbal English communication.
- Basic computer knowledge.
- Additional language skills are an advantage.
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Published 3 weeks ago
Expires 1 month from now
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Rotana Hotels
Abu Dhabi
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