Doorman – Guest Arrival Expert
The Ritz-Carlton · Dubai
Job description
About the role
The Doorman, also known as a Guest Arrival Expert, creates memorable first and last impressions for guests at our hotel in Dubai. You will guide visitors through arrival and departure, ensuring a smooth, personalized experience from start to finish.
Key responsibilities
- Welcome guests, manage arrivals and departures, and provide a friendly, professional first impression.
- Process operational needs such as handling luggage, coordinating transportation, and completing required reports.
- Address guest requests promptly, including providing local area information and assisting with special requirements.
- Perform physical duties including standing, walking, lifting up to 50 lb unaided and up to 75 lb with assistance.
- Maintain safety standards, follow company policies, protect assets, and uphold confidentiality.
Required profile
- High school diploma or GED equivalent.
- Ability to perform physical tasks and work on your feet for extended periods.
- Commitment to professional appearance, communication, and adherence to quality standards.
- No prior experience or supervisory background required.
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Published 21 hours ago
Expires 1 month from now
6 views · 0 interested
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The Ritz-Carlton
Dubai