Doorman – Guest Arrival Expert

The Ritz-Carlton · Dubai

New

🇬🇧 English

Job description

About the role

The Doorman, also known as a Guest Arrival Expert, creates memorable first and last impressions for guests at our hotel in Dubai. You will guide visitors through arrival and departure, ensuring a smooth, personalized experience from start to finish.

Key responsibilities

Welcome guests, manage arrivals and departures, and provide a friendly, professional first impression.
Process operational needs such as handling luggage, coordinating transportation, and completing required reports.
Address guest requests promptly, including providing local area information and assisting with special requirements.
Perform physical duties including standing, walking, lifting up to 50 lb unaided and up to 75 lb with assistance.
Maintain safety standards, follow company policies, protect assets, and uphold confidentiality.

Required profile

High school diploma or GED equivalent.
Ability to perform physical tasks and work on your feet for extended periods.
Commitment to professional appearance, communication, and adherence to quality standards.
No prior experience or supervisory background required.

Questions fréquentes

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Source : ats:oracle_hcm

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Published 13 hours ago

Expires 1 month from now

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The Ritz-Carlton

Dubai

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