Event Executive / Restaurant Hostess

About the role

An upscale Nordic cuisine restaurant on Saadiyat Island, Abu Dhabi, is looking for a friendly and outgoing Event Executive / Restaurant Hostess. The role covers guest reception, reservations, event coordination and client acquisition.

Key responsibilities

• Greet guests on arrival and seat them at their tables
• Provide menus and offer recommendations to customers
• Take and manage reservations by phone and in person
• Monitor table turnover and manage waitlists
• Handle customer inquiries and complaints, escalating issues to management when needed
• Plan and coordinate restaurant events such as corporate events, private parties and special occasions
• Attract new clients for events and catering

Required profile

• Minimum 2 years of experience in a similar role in upscale dining in the UAE
• Previous experience as a hostess or in customer service preferred
• Must be able to speak Balkan languages
• Flexibility to work nights, weekends and holidays

Required skills

• Strong communication and interpersonal skills
• Strong networking and sales skills
• Ability to multitask and prioritise in a fast-paced environment
• Ability to stay calm and professional under pressure