Guest Arrival Expert – Al Wadi, Ras Al Khaimah
The Ritz-Carlton · Ras Al Khaimah
Job description
About the role
First impressions are everything at The Ritz‑Carlton Al Wadi. The Guest Arrival Expert welcomes guests on arrival, assists them throughout their stay and ensures a memorable departure, creating a seamless and personalized experience from start to finish.
Key responsibilities
- Guide guests through arrival and departure processes, providing information and assistance.
- Process operational requests, address guest inquiries, and complete daily reports.
- Share local area highlights and recommendations to enhance the guest experience.
- Maintain a safe, professional appearance and adhere to company policies and procedures.
Required profile
- High school diploma or GED equivalent.
- No prior work or supervisory experience required.
- Ability to stand, walk, lift up to 50 lb unassisted and up to 75 lb with assistance.
- Commitment to confidentiality, quality standards and a guest‑focused mindset.
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Published 2 weeks ago
Expires 1 month from now
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The Ritz-Carlton
Ras Al Khaimah
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