Guest Experience Expert - Front Desk

Sheraton · Dubai

🇬🇧 English

Job description

About the role

Our Guest Experience Experts at Sheraton Dubai are responsible for creating memorable and unique stays for guests. They proactively deliver a wide range of services throughout the guest’s visit, from check‑in to check‑out, ensuring every interaction feels part of the overall experience.

Key responsibilities

Process operational needs, address guest requests, and complete reports while sharing local area highlights.
Take initiative to guide guests throughout their entire stay, delivering personalized service.
Maintain a safe workplace by following company policies, protecting assets, upholding quality standards, and presenting a professional appearance.
Ensure confidentiality, protect company assets, and adhere to quality standards.
Be on feet and moving for extended periods, handling objects up to 10 lb without assistance.

Required profile

High school diploma or G.E.D. equivalent.
No prior related work or supervisory experience required.
No specific license or certification needed.

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec Sheraton.

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Published 1 week ago

Expires 1 month from now

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Sheraton

Dubai

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