Hostess – Chitarra (Italian Restaurant)
Mandarin Oriental Milano · Dubai
Job description
About the role
The Mandarin Oriental Downtown, Dubai is seeking a professional Hostess for its Chitarra Italian restaurant. You will be the first point of contact for guests, ensuring a warm welcome and seamless dining experience in a luxury hospitality setting.
Key responsibilities
- Greet and seat guests, creating a polished first impression aligned with the brand’s luxury standards.
- Manage reservations across all channels, maintain accurate records, and coordinate table assignments based on guest preferences and dining flow.
- Communicate guest allergies, special requests, and preferences to service and kitchen teams.
- Maintain the reservation system database and update guest profiles.
- Provide accurate information about the outlet’s concept, menu, and promotions, and assist with upselling beverages.
Required profile
- Minimum 2 years of experience in a high‑end restaurant or hotel front‑of‑house environment.
- Excellent communication skills and a courteous, professional demeanor.
- Ability to work efficiently in a fast‑paced, team‑oriented setting.
Required skills
- Table Management Systems
- Bar Service Procedures
- Guest Communication
- Ms Office
What we offer
- Opportunity to work in a prestigious, award‑winning luxury hotel.
- Dynamic team environment with growth potential.
- Competitive compensation and benefits package.
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Published 1 month ago
Expires 2 weeks from now
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Mandarin Oriental Milano
Dubai
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