Manager Business Continuity

About the role

The Business Continuity Manager will lead the implementation and maintenance of the company’s Business Continuity Management System (BCMS) in line with ISO 22301, NCEMA 7000 and aviation regulations. The role ensures that documentation, compliance and readiness are continuously updated to protect critical operations.

Key responsibilities

• Support implementation and upkeep of the BCMS, ensuring documentation meets ISO 22301, NCEMA 7000 and internal policies.
• Assist in developing and updating BCM policy, procedures and governance documents to satisfy regulatory and aviation requirements.
• Coordinate Business Impact Analysis (BIA) and Threat Risk Assessment (TRA) activities, defining critical activities, risks and Recovery Time Objectives.
• Develop and review Business Continuity Plans, Crisis Management Plans and site response plans, aligning with IT disaster recovery.
• Maintain Crisis Management Team readiness, including contact lists, communication protocols and response tools.
• Plan and execute BCM exercises such as tabletop sessions, simulations and drills, tracking observations and follow‑up actions.
• Deliver BCM and Crisis Management awareness and training sessions across the organization.
• Assess BCM capabilities of critical suppliers and evaluate alternative sourcing strategies.
• Coordinate communications during incidents with internal and external teams.
• Liaise with Dubai Civil Defence, Dubai Civil Aviation Authority and other external stakeholders for audits and regulatory reviews.

Required profile

• Bachelor’s degree in risk management, business, engineering, aviation or a related field.
• ISO 22301 Lead Implementer or Lead Auditor certification (mandatory).
• Preferably NCEMA7000, CBCI or CBCP certification.
• Minimum 7 years of experience in business continuity or emergency preparedness within aviation, catering, logistics, manufacturing or similar 24/7 environments.
• Proven experience building or upgrading a BCMS in a complex industrial setting.
• Strong workshop facilitation and stakeholder management skills.

Required skills

• ISO 22301 implementation and auditing.
• NCEMA 7000 standards.
• Familiarity with ISO 31000, ISO 9001, ISO 14001 and ISO 45001.
• Business Impact Analysis and Threat Risk Assessment methodology.
• Crisis Management planning and execution.