Receptionist – Abu Dhabi

About the role

Join Hilton’s award‑winning team as a Receptionist at The WB Abu Dhabi, Curio Collection. You will be the first smile guests see, creating memorable first impressions and ensuring every stay begins and ends with warmth and professionalism.

Key responsibilities

• Greet guests upon arrival, complete check‑in, verify details, assign rooms, issue keys and provide welcome materials or bell‑service assistance.
• Process check‑out efficiently by verifying charges, handling payments, issuing receipts and using the point‑of‑sale system accurately.
• Share comprehensive hotel and local knowledge, answering guest inquiries about amenities, rates, promotions and nearby attractions.
• Promote hotel services and amenities through up‑selling techniques to maximize revenue.
• Respond promptly to guest requests, resolve concerns with care and urgency, and manage communications and messages.

Required profile

• A genuine passion for delivering exceptional hospitality experiences.
• Integrity and a commitment to doing the right thing.
• Strong teamwork orientation and the ability to inspire colleagues.
• Ownership, accountability and a sense of urgency in every interaction.

Required skills

• Hotel and local knowledge.
• Proficiency with Point‑of‑Sale systems.
• Effective up‑selling techniques.