Restaurant Manager – Turkish & Lebanese Restaurant

About the role

The InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa is seeking a Restaurant Manager to lead its Turkish and Lebanese dining venue. You will be responsible for delivering authentic, high‑end dining experiences to guests, overseeing daily operations and ensuring the service reflects the brand’s luxury standards.

Key responsibilities

• Lead, coach and develop the service team through briefings, on‑the‑job training and performance feedback.
• Set, monitor and maintain high service standards in line with InterContinental brand expectations.
• Oversee reservations, table management, service flow and guest recovery.
• Handle guest feedback and complaints professionally, turning insights into service improvements.
• Collaborate with the kitchen to ensure menu knowledge, food quality, presentation and timing meet expectations.
• Manage staffing, rosters and productivity according to business levels and budget.
• Drive upselling initiatives, promotions and service rituals to maximise revenue.

Required profile

• Proven experience managing a fine‑dining restaurant or similar hospitality outlet.
• Strong leadership and people‑development skills.
• Excellent guest‑focus with the ability to resolve issues promptly.
• Good understanding of Turkish and Lebanese cuisine and cultural nuances.
• Ability to work in a fast‑paced, luxury resort environment.

Required skills