Retail Support Staff – ACE Hardware (Motor City)

About the role

The Support Staff role at Ace Hardware involves maintaining a clean, organized, and shoppable store environment that enhances the customer shopping experience. This role is crucial for driving store sales through effective selling techniques and comprehensive product knowledge.

Key responsibilities

• Provide high-level customer service and keep store areas tidy and organized.
• Operate the point of sale (POS) system accurately and use selling techniques to meet sales targets.
• Learn product uses and benefits to advise customers and apply merchandising principles.
• Assist with receiving deliveries, displaying goods, and ensure correct pricing and inventory procedures.

Required profile

• Completion of secondary school education.
• At least 2 years of experience in a retail environment.
• Knowledge of store operations and point of sale systems.
• Ability to learn and apply merchandising principles after training.

Required skills

• Excellent customer service and communication skills.
• Proficiency in operating POS systems and handling cash transactions.
• Strong product knowledge and quick learning of new product information.