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Sales & Service Advisor (Outsource) – Dubai

ADIB Group · Dubai

New
🇬🇧 English

Job description

About the role

The Sales & Service Advisor (Outsource) will source and facilitate home‑finance applications, guide customers through the entire onboarding journey, and ensure monthly targets are achieved while delivering high‑quality after‑sales support.

Key responsibilities

  • Source and process home‑finance applications, ensuring all documentation and credit requirements are complete.
  • Meet and exceed monthly disbursement targets and open new business avenues.
  • Handle after‑sales queries until the full disbursement of funds for construction is completed.
  • Resolve customer complaints promptly, maintaining high satisfaction levels.
  • Adhere to bank‑prescribed processes, SOPs, and central‑bank regulations, including KYC and ID&V requirements.
  • Maintain agreed turnaround times (TAT) for all customer interactions.

Required profile

  • Proven sales and customer‑service experience.
  • Knowledge of the real‑estate market.
  • Home‑finance or banking experience preferred.
  • Strong problem‑solving abilities.
  • Excellent communication skills.

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec ADIB Group.
Cliquez sur "Postuler maintenant" en haut de la page. Vous pouvez importer votre CV en 1 clic — Jobiglo extrait automatiquement vos informations et postule pour vous.
Source : ats:oracle_hcm

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Published 10 hours ago

Expires 1 month from now

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ADIB Group

Dubai