Shop Manager
Azadea Group
Job description
About the role
The Shop Manager is responsible for supervising store operations to ensure exceptional customer service, maximize sales, and profitability in line with company objectives. He/she manages inventory, maintenance, and ensures the shop's external appearance meets brand standards.
Key responsibilities
- Detect, anticipate, and report on customer needs, market trends, and competitor activities.
- Greet customers, provide assistance, and address complaints to foster loyalty.
- Ensure store licenses and employee documents comply with local regulations.
- Oversee receiving process, monitor inventory activities, and manage stock movements.
- Analyze sales performance, monitor top‑selling items, and coordinate replenishment.
- Prepare staff schedules based on budgeted hours, traffic, and sales targets.
- Log commercial and operational information on provided platforms promptly.
- Manage the annual budget, monitor expenditures, and report variances.
- Maintain shop image, cleanliness, displays, and compliance with brand standards.
- Develop KPI reports on sales trends, inventory, and team productivity.
- Monitor sales data for Multimedia & Lifestyle, optimize inventory, and stay updated on technology and lifestyle trends.
- Recruit, train, motivate, and evaluate the team; conduct daily meetings.
Required profile
- Fluency in English; Arabic is a plus.
- Proficiency in MS Office.
- Four to six years of retail experience, with at least two years in a managerial role.
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Published 8 hours ago
Expires 1 month from now
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Azadea Group