Team Leader – Retail Banking Group (Injaz, RBG, CC Balance Builder)
Mashreq
Job description
Key responsibilities
- Achieve monthly credit card acquisition and balance‑building targets through direct sales channels.
- Ensure effective utilization of leads, monitor allocation, and implement customer engagement strategies.
- Set clear performance goals, track daily activity, and monitor conversion rates to drive productivity.
- Develop impactful sales pitches and objection‑handling techniques to maximize customer acquisition.
- Mentor and motivate the sales team, providing structured feedback and support to improve performance.
- Ensure all sales activities adhere to regulatory and compliance standards while maintaining high service quality.
- Review sales reports and KPIs to identify gaps, opportunities, and areas for improvement.
- Hire, train, and certify direct sales agents, building a high‑performing team with low attrition.
- Collaborate with Sales Strategy and Product teams to align field activities with business objectives.
- Adapt sales strategies based on market trends, customer insights, and competitive positioning.
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Published 3 weeks ago
Expires 1 month from now
20 views · 0 interested
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Mashreq