Telesales Executive – Dubai

About the role

Amer Smart Lounge Government Transactions Center L.L.C. is seeking a motivated Telesales Executive to join its Dubai team. The role focuses on promoting UAE government‑related services, handling customer enquiries, and generating sales opportunities through both inbound and outbound calls.

Key responsibilities

• Handle outbound and inbound calls to identify and create sales opportunities.
• Contact prospective customers and explain UAE government services such as Visa, Emirates ID, medical services, and Amer services.
• Understand client requirements and recommend appropriate government transaction solutions.
• Follow up on leads, enquiries, and existing customers to maximise conversion rates.
• Maintain accurate records of enquiries, follow‑ups, and sales activities.
• Achieve individual and team sales targets.
• Coordinate with the operations team to ensure smooth processing of customer requests.

Required profile

• Strong communication and persuasive abilities.
• Customer‑focused, confident, and target‑oriented.
• Interest in sales and telesales.
• Knowledge of UAE government transactions is an advantage.
• Valid UAE visa preferred; immediate joiners given priority.

Required skills