Waitress – Friendly Service in a Fast‑Paced Restaurant

About the role

Kitopi is looking for a friendly, attentive, and efficient waitress to join its restaurant team. You will be the first point of contact for guests, ensuring a smooth and enjoyable dining experience in a fast‑paced environment.

Key responsibilities

• Greet and welcome customers as they arrive.
• Present menus, answer questions, and make recommendations.
• Take accurate food and drink orders using the POS system.
• Serve food and beverages promptly and professionally.
• Check on guests throughout their meals to ensure satisfaction.
• Handle complaints or special requests with patience.
• Process payments (cash, credit cards) and issue receipts.
• Maintain cleanliness and organization of tables, chairs, and service areas.
• Follow all health and safety regulations.
• Collaborate closely with kitchen and bar staff to ensure timely service.

Required profile

• Previous experience in a restaurant or customer‑service role is preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast‑paced setting.
• Friendly, positive attitude with a team‑player mindset.
• Basic math skills for handling cash and POS transactions.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• High school diploma or equivalent is a plus.

Required skills

What we offer

• Extensive learning opportunities with hard and soft skill training.
• Customized trainings and an inclusive, international work environment.
• Team activities, social events, and annual gatherings for front‑line staff.
• Annual leave according to company policy and medical insurance covering necessary services.