Warranty Executive – Automotive Aftersales

About the role

We are seeking an automotive aftersales professional with strong warranty and contract administration experience. The Warranty Executive will ensure accurate and timely processing of warranty and contract claims, supporting workshop operations and financial reconciliation.

Key responsibilities

• Process warranty and contract claims accurately within required timelines.
• Maintain claim quality to minimise rejections and outstanding amounts.
• Respond to queries, resolve issues and support invoicing of pending jobs.
• Process credit notes and reconcile outstanding accounts.
• Collaborate with internal teams to achieve operational targets.

Required profile

• 2‑4 years experience in warranty/contract administration within a major automotive manufacturer, dealership or distributorship.
• Diploma or degree in Automobile/Mechanical Engineering, Business or related field.
• Strong attention to detail, problem‑solving and time‑management skills.

Required skills

• Microsoft Excel (advanced).
• ERP systems experience, preferably SAP.
• Business intelligence reporting.
• Basic understanding of accounting, finance and automotive engineering.