Welcome Desk Agent (Front Office) – Russian/Arabic Preferred
W Hotels · Doubaï
Job description
About the role
As a Welcome Desk Agent you will be the first point of contact for guests at a W Hotel in Dubai. You will create memorable experiences by assisting with check‑in, check‑out and a wide range of guest services throughout their stay.
Key responsibilities
- Process guest arrivals and departures efficiently.
- Handle guest requests, inquiries and complaints with a solution‑focused approach.
- Prepare and submit operational reports and incident logs.
- Share local area highlights and recommendations with guests.
- Maintain a safe, clean and welcoming front‑office environment.
- Move, lift and transport items up to 10 lb without assistance as needed.
Required profile
- High school diploma or G.E.D. equivalent.
- No prior hospitality experience required.
- No supervisory experience required.
- Ability to work on feet for extended periods.
Required skills
- Fluency in English; Russian or Arabic language skills are preferred.
What we offer
- Full‑time, on‑site position within a globally recognized hotel brand.
- Opportunities for career growth in the hospitality industry.
- Inclusive and diverse workplace culture.
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Published 3 days ago
Expires 1 month from now
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W Hotels
Doubaï