Account Manager - Gulf Clients

About the role

Dune, a management consultancy based in Las Vegas, hires an Account Manager for its client team in Dubai, working remotely from anywhere in the UAE. When a Gulf client signs, a Dune engagement runs for months: the consultants in Las Vegas do the analysis while you keep the engagement on schedule from the client's side. The schedule is Monday to Friday, UAE hours.

Key responsibilities

• Hold weekly calls with client teams and keep engagements on track
• Send actions to clients the same day and track milestones and invoices
• Collect documents needed by the consultants and prepare renewal proposals with the engagement lead
• Answer client questions, which are often passed on in the evening and answered by the next morning

Required profile

• Bachelor's degree in business or similar
• A year or more of experience in account management, client service or B2B sales
• Knowledge of Excel and PowerPoint
• Experience with HubSpot, Asana or a consulting background is helpful but not required

What we offer

• Permanent contract with medical insurance from day one
• 30 calendar days of leave plus UAE public holidays
• End-of-service gratuity under UAE labour law
• One course or exam per year paid by Dune
• Laptop and a one-off home desk allowance