Accounts Receivable Assistant

About the role

The Accounts Receivable Assistant supports day-to-day accounts receivable and collection activities, ensuring accurate customer accounts, timely collection and allocation of payments, account reconciliation, letter of credit management and complete AR documentation. The role works closely with Sales, Order Desk and Supply Chain, Finance and Accounting, customers, banks and internal teams to support cash flow and reduce overdue receivables.

Key responsibilities

• Follow up customers on payment plans and overdue accounts, escalate collection risks, and maintain up-to-date customer and AR records; prepare weekly statements of account and daily AR aging reports.
• Record and allocate payments against outstanding invoices, reconcile customer statements and support credit notes, deductions, claims, returns and payment adjustments.
• Maintain an LC register, verify customer LCs against agreed clauses, coordinate document submission with banks, prepare cover letters and bills of exchange, and reconcile LC collections against customer accounts and bank statements.
• Support online business (e-commerce) by reconciling D2C receipts and settlements, refunds, cancellations, returns and chargebacks.
• Prepare AR aging, collection and overdue reports, support audits, and follow financial controls and confidentiality requirements.

Required profile

• Bachelor's degree in accounting, finance, business administration or a related field.
• Approximately 1-3 years of experience in accounts receivable, accounting, credit control, collections or a similar finance role.
• Experience supporting online businesses preferred; UAE experience in a multi-channel, retail, distribution, consumer electronics or FMCG environment is an advantage.
• Good written and spoken English, attention to detail, and strong follow-up and organisation skills.

Required skills

• Strong Microsoft Excel (PivotTables, lookups, reconciliations).
• Preferred: SAP, Microsoft Dynamics 365 or similar ERP, Power BI dashboards, Smartsheet.
• Understanding of LCs, aging analysis, payment allocation, UAE VAT documentation and E-invoicing is an advantage.