Admin Document Controller

About the role

Terracotta Outsourcing, which provides recruitment, manpower outsourcing, visa outsourcing, EOR/PEO, payroll, PRO services, business setup and corporate solutions across the UAE, is hiring a detail-oriented, organized and proactive Admin Document Controller. The position is full-time and on-site in Abu Dhabi, with immediate joiners preferred.

Key responsibilities

• Manage and maintain employee files, records, contracts and confidential documentation.
• Coordinate employee onboarding and offboarding, collecting and filing all required documents.
• Prepare, review, track and maintain employment documents such as offer letters, contracts and onboarding forms.
• Support UAE visa processing, Emirates ID applications, medical appointments and other employment formalities with the relevant teams.
• Maintain document registers, trackers, databases and digital filing systems.
• Coordinate with clients, employees, HR teams and PRO teams to ensure timely submission and completion of documentation.
• Monitor document expiry dates, employee records and outstanding requirements.
• Ensure documents are organized, accessible, confidential and compliant with internal procedures.
• Prepare reports and status updates on onboarding, documentation and administrative activities.
• Provide general administrative and operational support to the outsourcing division.

Required profile

• Previous experience in admin, document control, HR operations or employee onboarding.
• Experience in a manpower outsourcing, recruitment, staffing or HR services company is highly preferred.
• Familiarity with UAE employment documentation, visa processing and onboarding procedures.
• Strong organizational skills, attention to detail and ability to coordinate and communicate well.
• Ability to manage multiple tasks, keep accurate records and meet deadlines.
• Willingness to work on-site in Abu Dhabi; immediate joiners preferred.

Required skills

• Proficiency in Microsoft Office, especially Excel and Word.