Administration Officer - Technical Operations

About the role

The Administration Officer – Technical Operations provides comprehensive administrative support to the technical operations team, ensuring accurate data management, reporting and coordination across shifts. The role is pivotal in maintaining visibility of performance metrics and facilitating timely follow‑up on actions and compliance requirements.

Key responsibilities

• Process and archive operational data, trackers, dashboards and manpower records.
• Prepare routine and ad‑hoc management reports, ensuring accuracy and compliance with internal standards.
• Monitor CAPA actions, audit findings, certifications and mandatory training, escalating overdue items.
• Support line‑maintenance leadership with meeting coordination, presentations, communications and action tracking.
• Assist with onboarding, recruitment activities, competency approvals and workforce planning.
• Liaise with internal and external stakeholders to resolve enquiries and improve processes.
• Lead a small team of administrative staff, overseeing workload distribution and quality.

Required profile

• High school diploma with at least 3 years of relevant experience, or a bachelor’s degree with 1 year of experience.
• Proven experience in office administration within a fast‑paced operational environment.
• Strong ability to manage multiple priorities, coordinate stakeholders and drive timely follow‑up.
• Experience in aviation or technical operations is an advantage.

Required skills

• Microsoft Excel (data analysis and reporting)
• Microsoft PowerPoint
• Microsoft Office Suite
• Data analysis
• Reporting
• Dashboard creation
• Record‑keeping systems