Administrative Assistant

About the role

Responsible for providing administrative support to the department, managing and assisting in activities that facilitate the flow of work. Performs additional tasks as assigned and handles various administrative duties to support the department.

Key responsibilities

• Execute administration‑related activities within the department.
• Answer telephone calls, transfer them to appropriate parties and record appointment requests.
• Liaise with facility staff on behalf of the manager.
• Manage office equipment such as postage machines, printers, fax, photocopier, conference phone and projector, ensuring they are operational.
• Maintain adequate office supplies.
• Assist with coordination between departments, review reports, conduct studies and handle correspondence.
• Support the smooth execution of meetings and appointments, including scheduling and facilitation.
• Take minutes of meetings and document them.
• Arrange travel and accommodation for team members when required.
• Manage the department’s filing system and organise correspondence.
• Develop, modify and maintain databases related to departmental activities.
• Prepare worksheets and charts as directed.
• Respond to verbal and written inquiries promptly.
• Provide familiarisation training for new Human Resources employees and new post holders.
• Contribute to team efforts and collaborate with colleagues to ensure smooth workflow.

Required profile

• Diploma or equivalent in any field (required).
• Bachelor’s degree or equivalent in any field (desired).