Administrative Coordinator

About the role

We are looking for a highly organized Administrative Coordinator to support our sales department. You will ensure smooth daily operations, allowing the sales team to focus on growth and delivering exceptional service to clients.

Key responsibilities

• Organise leads, maintain the sales pipeline and ensure timely follow‑up with customers.
• Respond promptly to customer emails and phone calls, handling inquiries and resolving issues.
• Prepare and issue accurate customer quotations.
• Manage departmental correspondence, including emails and phone calls.
• Maintain and update departmental files, records and databases with attention to detail.
• Collaborate closely with the sales team, providing essential administrative assistance.

Required profile

• Proven experience in a sales support role, preferably within a trading company.
• Excellent written and verbal communication skills in English (Arabic a plus).
• Strong organisational abilities and the capacity to manage multiple tasks simultaneously.
• Proactive attitude, high accuracy and a commitment to customer satisfaction.

Required skills

• Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with CRM software.