Airport Duty Officer (UAE Nationals)

Key responsibilities

• Lead and support airport operational teams to deliver exceptional guest experiences and maintain seamless airport operations across all shifts.
• Oversee critical operational areas, ensuring compliance with safety standards and regulatory requirements whilst contributing to continuous improvement initiatives.
• Collaborate with cross‑functional departments to coordinate activities and resolve operational challenges in a dynamic 24/7 environment.
• Develop supervisory and leadership capabilities through hands‑on experience, mentoring, and exposure to best practices across Etihad’s operations.
• Monitor and optimise operational efficiency, identifying opportunities to enhance processes and service delivery.
• Contribute to a culture of excellence and innovation, supporting Etihad’s commitment to world‑class aviation standards.
• Embrace diverse working environments and adapt to evolving operational needs across the airport network.

Required profile

• Bachelor’s degree completed in the last three years.
• UAE national, aged 21 or older, with a valid family book.
• Completion or permanent exemption certificate from UAE National Service (for males).
• Fluent in English (written and spoken).
• Ready to work in a fast‑paced, 24/7 environment.
• Willing to wear the Etihad uniform with pride.
• Open to working at airports outside the UAE.