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Arabic-speaking Customer Support Specialist (Remote)

malowrecruits · Abu Dhabi

New Remote
Remote 🇬🇧 English
CRM support software

Job description

About the role

We are looking for an Arabic‑speaking Customer Support Specialist to assist our Arabic‑speaking customers. The position is fully remote, allowing you to work from anywhere with a reliable internet connection.

Key responsibilities

  • Respond to customers in Arabic and English via phone, chat, or email.
  • Resolve issues accurately and professionally.
  • Translate and relay information between customers and internal teams.
  • Maintain detailed, accurate records of all interactions.
  • Support a consistently high‑quality customer experience.

Required profile

  • Fluent in Arabic and English (spoken and written).
  • Customer support experience preferred.
  • Strong communication and problem‑solving skills.
  • Comfortable using CRM/support software.
  • Reliable internet for remote work.

Required skills

  • CRM support software

What we offer

  • Work‑from‑home stipend.
  • Mental health days.
  • Life insurance coverage.
  • Co‑working space allowance.
  • Company‑provided laptop and tech.

Questions fréquentes

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Published 13 hours ago

Expires 1 month from now

11 views · 0 interested

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malowrecruits

Abu Dhabi