Assistant Front Desk Manager – Luxury Hotel (UAE National)

About the role

An exciting opportunity has arisen for an Assistant Front Desk Manager to join Jumeirah Saadiyat Island, a flagship eco‑conscious luxury resort in Abu Dhabi.

Key responsibilities

• Maintain accurate guest profiles, preferences and special requests.
• Coordinate with other departments to communicate guest preferences before arrival.
• Prepare VIP arrivals, including amenity orders and room readiness.
• Conduct daily courtesy calls and welcome guests with personalized touches such as scented towels and welcome drinks.
• Oversee delivery of VIP amenities and spot‑check long‑stay rooms.
• Assist with guest escort, suite services and ensure lobby greeters are always present.

Required profile

• 3‑5 years of experience in a luxury hotel environment.
• Bachelor’s degree in hospitality or a related field.
• Strong problem‑solving, leadership and team‑management abilities.

Required skills

• Intermediate to advanced proficiency with Microsoft Office programs.

What we offer

• Supportive, inclusive work environment with clear career pathways.
• Learning & development programmes and internal mobility across a global network.
• Colleague discounts on food, beverage and hotel stays worldwide.
• Comprehensive healthcare, life insurance and paid annual leave.
• Performance‑based incentives and a competitive tax‑free salary paid in AED.