Assistant Manager - Restaurant

About the role

The Assistant Manager – Restaurant will support the Brand General Manager in driving revenue growth, operational excellence, and exceptional customer experiences across our retail food outlets in Dubai.

Key responsibilities

• Achieve sales targets and improve profitability metrics such as average transaction value, units per transaction and conversion rates.
• Implement and monitor Standard Operating Procedures, loss‑prevention audits and visual merchandising standards.
• Oversee recruitment, onboarding and continuous training of store staff, ensuring high standards of sales techniques and customer service.
• Evaluate employee performance, set KPIs/KRAs, conduct appraisals and develop succession plans.
• Control operational costs through automation and efficient resource utilization.
• Lead regular regional sales and operations meetings, providing feedback to Area and Store Managers.

Required profile

• Proven experience in retail or restaurant management with a focus on sales and team leadership.
• Strong analytical ability to interpret performance data and make operational decisions.
• Excellent communication skills to coach staff and liaise with senior management.
• Ability to enforce company policies, SOPs and visual standards consistently.

Required skills