Assistant Restaurant General Manager - Couqley French Brasserie

About the role

Couqley is an award-winning French brasserie in Downtown Dubai offering a premium-casual dining experience with an al fresco terrace and interiors designed by artist Ana D'Castro. As Assistant Restaurant General Manager, reporting to the Restaurant General Manager, you will help oversee the restaurant's daily operations, keeping service standards and operational excellence high.

Key responsibilities

• Place guest and employee experience at the centre of every decision, leading by example and building a supportive, empowering workplace
• Work with management to develop and run initiatives, promotions and incentives that improve guest satisfaction, team engagement and revenue
• Keep up to date with reservation, booking and guest profiling systems to optimise guest experience and commercial performance
• Strengthen collaboration between Front of House and Back of House teams
• Gather guest feedback, spot improvements and put action plans in place
• Plan and deliver regular training, coaching, performance feedback and daily briefings so all staff meet brand standards
• Motivate and develop the team to reach business objectives

Required profile

• Track record of leading large teams in restaurants and bars
• 2+ years in a similar restaurant management role in a busy environment
• Attention to detail in a fast-paced setting
• Passion for hospitality and a passion for creating memorable experiences
• Excellent verbal and written communication and listening skills