Assistant Sales Manager – Events

About the role

The Assistant Sales Manager (Events) supports the Sales & Marketing team at Ajman Saray, a Luxury Collection Resort, handling guest inquiries, reservations and revenue‑maximising sales techniques.

Key responsibilities

• Contact relevant departments to resolve guest calls, requests or problems.
• Use sales techniques, including up‑selling, to maximise revenue while maintaining guest loyalty.
• Process reservation requests, changes and cancellations received by phone, fax or mail.
• Enter Marriott Rewards information into the appropriate software and manage reward redemptions.
• Perform general office duties to support Sales & Marketing, such as filing, emailing and typing.
• Assist management in training and motivating employees, acting as a role model.

Required profile

• High school diploma or G.E.D. equivalent.
• At least 2 years of related work experience in sales or hospitality.
• No supervisory experience required.
• Professional appearance, confidentiality and adherence to company policies.